Illamasqua I'm impressed!

Hi everyone,

I hope you are having a good Monday.

You might remember that some time ago I popped into Selfridges and I played around with the products at the Illamasqua counter for the first time ever. You might also remember that I told you how lovely Amanda was and how she taught me how to draw my eyebrows. 
See my post here.

Well, what can I say...I was speechless when I received my post today. No, I haven't received any freebies or any crazy invitation. Instead, Amanda (or rather her Marketing team) sent me an ever so sweet card:

 I just covered the telephone number just in case.

And this is the gorgeous front part of the card:
I might recreate this look just for fun!

Now, I know...I'm not that dumb (yet)! I know in this world it's all about marketing and to make little things appear big...like this card for example. But, don't you agree? This was an incredible touch from the Illamasqua people. Totally different from the people from MAC that you have to follow them in order to get served. Anyway, I just thought it was a clever touch from them or maybe an incredible system where they write down exactly what you purchased and the problems you had with certain products and they then do a nice follow up.

If you are around Selfridges I would totally recommend you contact Amanda. As I said before, she was incredible...eve so patient and she NEVER pushed me into buying anything! I even had to ask for the prices. Honestly she was a star. Thanks to her..I now how to do my eyebrows properly. She mentions their website on the card as well and if you haven't checked it already do so now. They have various tutorials and one of them is for defining your brows.

And of course, the card did the trick..I might pop into her counter any time soon to get more products: I think I'm craving Rude cream blush and maybe Lover power blush...also there is an incredible black/blue/teal pigment that I really want.

See you soon.
XXX

Mercedes

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Comments

  1. missy_ellie_uk

    missy_ellie_uk on 06/28/2010 9:09 p.m. #

    It might be just clever marketing tactics, but I agree that it's lovely to get something like this that shows the personal touch!

  2. Marie

    Marie on 06/28/2010 10:45 p.m. #

    Nothing beats the &#39;personal touch&#39;!:D<br /><br />http://allthingsmarie.blogspot.com/<br />BEAUTY. FASHION. DESIGN.<br />...and everything girly under the sun!

  3. Sarah

    Sarah on 07/11/2011 11:28 p.m. #

    What amazing customer service!! If only everywhere was like this &lt;3 x

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